Refund Policy

All sales are final, and we do not accept any returns, refunds, or exchanges, because all items are hand made to order.

Order cancellations or modifications must be requested within 72 hours of placing the order.

Please note that Vi's Creative Creations reserves the right to blacklist customers from further shopping with us in the future if there's any sort of fraud activity from customers. 

Since we are a small business and not a corporation all suspicious activity cost us money and affects us greatly thank you for your understanding. 

In the event that your order arrives damaged or not to your satisfaction in any way, please email us within 14 days of receiving your order at viscreativecreations@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.